Return and Refund Policy

But what if it's not my cup of tea? 

We stand behind our products and we want you to be completely happy with them too. If you find that something you've purchased from us in the past 30 days is lacking in any way, please reach out to us so we can make it right. 

We only have one limitation to this policy and we hope you'll understand.

Teaware & Accessories will incur a 40% restocking fee upon return. You can ship these items back to us at the address below, but we cannot reimburse you for these shipping costs. 

If you need parts / help with your Grosche accessories (our favorite vendor for these kinds of things), they are wonderfully helpful. Give them a visit on their website.